About Us

Neighbours Make The Move To Chanters Green (August 2010)

Sales Success At The Meadows (August 2010)

Arley Homes Site Manager wins Pride in Job Award (July 2010)

The Meadows is set to launch! (July 2010)

Housebuilder raises £7,500 for homeless charity (June 2010)

News archive 2010
News archive 2009
News archive 2008

For press information please contact Bell Pottinger on 01625 506411 or email hbutler@bellpottingernorth.co.uk

Awards

• NHBC Pride in the Job - The Regional Award 2009 (Churchfields, Bolton)
• NHBC Pride in the Job - Seal of Excellence Award 2009 (Churchfields, Bolton)
• Finalist NHBC Pride in the Job - Supreme Award 2009 (Churchfields, Bolton)
• NHBC Pride in the Job - Quality Award 2009 (Bill Wilson, Churchfields, Bolton)
• NHBC Pride in the Job - Quality Award 2008 (Bill Wilson, The Coppice, Rainford)

Here at Arley we are extremely proud of the homes we build and the service we provide but its always good to know that our hard work and expertise is also appreciated on a wider scale.

In-house has been measuring customer satisfaction for over 10 years.

The company continuously measures Customer Satisfaction for 30 house builders large and small including 7 out of the top 10 in terms of volume. Indeed if you buy a new home in the UK you have a 35% chance of being interviewed by the In-house team.

A key feature of the research undertaken is that it allows home buyers to talk deeply about their experiences as well as give their scores. Whilst scores are good for trends it is the voice of the customer that drives improvement. The proof of this is in the impressive results achieved; in the past 10 years many In-house clients have experienced a 30% increase in the number of customers who would recommend them. And we've seen a 34% reduction in snags reported by customers after legal completion.

Arley Homes are extremely pleased with the service In-house Research have been providing them with for the last five years that they have worked together.